Help
Support
Stuck on something, or just have a question? Start with the FAQ below — if that doesn’t sort it, we’re one email away.
Email us
saeedanwar@getsnippet.co
We reply within 1–2 business days.
Frequently asked
How do I apply to an event?+
Open the event and tap “Apply for the list.” If your profile is set up, it’s one tap. You’ll get a decision — usually within about 48 hours.
What does “under review” mean?+
Your application is in front of the host. They decide who’s on the list, so you’ll see “under review” until they respond with an approval, waitlist, or pass.
How do I withdraw an application?+
On the event screen, tap “Withdraw application” and confirm. You can re-apply while the list is still open.
Why do I need to verify my ID?+
Many events are 21+ and check ID in-app so the door moves fast. Your verification is tied to your pass — no photo of your licence gets passed around.
How do I delete my account?+
Go to Settings → Delete account. This permanently removes your profile, applications, and passes and can’t be undone.
I’m a host — how do I run my door?+
Hosts approve applicants and check guests in from the app. Reach out and we’ll get you set up.